We are here for you

Online-Counselling for children and young people

For free. Confidential. 24/7. Without taboos.

Mail Counselling

Can’t find a solution to your problem? Then you are at the right place, because we listen to you. We offer you confidential and free e-mail counselling around the clock. Write us a message!

Our volunteer psychologists and social pedagogues advise you online and reliably. No matter when and no matter what topic:

We will work with you to find a solution. We will give you extensive help in our 24/7 e-mail counselling, so that you can get your problem under control.

We take care of the protection of your data and everything you tell us will remain confidential.

Write us:

Chat Counselling

Tuesday and Thurdays 6:00 p.m. – 8:00 p.m and by appointment.

Do you need help in a crisis? You can’t get out of your problems alone? We offer you confidential and free chat counselling via our online crisis chat.

Get help in your crisis – via our online counseling for children and adolescents in individual chat at JugendNotmail.

Chatting in a crisis

Write to our professional online consultants now and get help for your personal problems with us in the chat. We are there for you in online chat counselling if you feel sad, unhappy, afraid or if you feel overwhelmed with a problem with you, your family or your friends.

Let’s find a solution together that suits you. We give you quick help online in the counselling chat at any time and together with you in our chat counselling we will find a solution for your personal crisis situation.

We take care of the protection of your data and everything you tell us will remain confidential.

Write us:

Topic Chat

Once a week, in our moderated topic chats, we offer you the opportunity to exchange ideas with other people seeking advice on certain topics.This way, you can exchange ideas and find solutions to your problems. We can help you get your dark thoughts under control and give your life meaning again. Take part in our topic chats!

WHEN? Every Monday from 7 p.m. to 8.30 p.m.

WHY? Exchange on an equal footing with other people seeking advice / those affected, changing topics relating to depression, family, self-confidence, eating disorders, etc.

HOW? You have to register / log in before starting the chat. After that you can simply join.

Join us:

THEMENCHAT Selbstbewusstsein Jugendliche Kinder
2023-03-27 19:00:00
Wie lege ich Unsicherheiten ab
You are oversensitive to criticism and rejection. You suffer from self-doubt. You do not form close relationships with other people. You often avoid certain situations. If you find yourself in these situations, you may lack self-confidence.  Take the chance and join our themed chat "Self-confidence - how to overcome insecurities" tonight at 7pm and get valuable tips on how to become more confident in dealing with yourself and others. 
Themenchat Liebe, Jugendliche
03.04.2023 19:00
I like him/her, but how can I show it?
Do you think the boy from the class next door is cute? You fancy the girl who always rides the bus with you in the morning? Having a crush is a great feeling, because you have butterflies in your stomach when you see him/her. But what else can you do? In the topic chat "Love - I like him/her, but how can I show it?" you can get tips from other young people. Dial in at 7 pm and be part of it. 
Themenchat Freizeit Jugendliche
10.04.2023 19:00
What I want to do after school
You're done with school for the day and you don't know what to do with the rest of your time? It is important to take a break from school and have an activity to be excited for after school. If you haven’t found your perfect activity, be sure to join our Topic Chat “Free time – What I want to do after school".     
Themenchat Gewohnheiten, Jugendliche
17.04.2023 19:00
Getting out of bed better in the morning
Friends are important. With friends you do things that are fun The alarm clock rings but you can't get up. Your mother or father wake you up and nag you to get up. But you prefer to turn over again. But when you do get up, you are annoyed, stressed and maybe even late for school?   Tonight at 7 p.m. you can exchange ideas with others in our topic chat "Habits - getting out of bed better in the morning" and get tips on how things could be more relaxed in the morning. 

Онлайн-консультації для дітей та молоді

Безкоштовно. Конфіденційно. Без заборонених тем.

Чи потрібна допомога в кризу? Ми поруч з вами, коли ми вам потрібні. Неважливо, коли і на яку тему. Ми пропонуємо Вам конфіденційну та безкоштовну консультацію спеціалістів (психологів та соціальних працівників) цілодобово. Напишіть нам повідомлення!

Ми гарантуємо захист ваших даних, і все, що ви нам повідомляєте, залишається конфіденційним.

На жаль, наш веб-сайт ще не багатомовний, але ми над цим працюємо. Ви можете написати своє повідомлення такими мовами:

український, Російський словацька / чеська, Польська, німецький, англійськ

з вибраним самостійно ніком «Nickname» із 6-15 літер та паролем «Passwort» (Пароль) з 8-15 символів. Знову введіть обраний пароль у розділі «Passwort wiederholen» (Повторити пароль) і введіть «Anderes Bundesland»(Інша федеральна держава) у розділі «Woher kommst du?» (Звідки ви). Ви повинні поставити ще два прапорці, щоб прийняти умови використання та інформацію про захист даних. Потім ви можете скористатися порадою безпосередньо на платформі («Einzelberatung» = «індивідуальна порада») і описати свої страхи та хвилювання в розділі «Neue Nachricht» («нове повідомлення»). Ви отримаєте відповідь не пізніше 48 годин.

We look forward to your support

Are you a psychologist or social worker and would like to advise children and young people? We look forward to your voluntary support.

We are still developing this offer ...

We will be offering you a new advisory service from April 16, 2022. Until then, please feel free to use our advice platform. Here you will find anonymous, competent advice without taboos and open to all topics.

Du hast kein Konto? Registrieren